win71's Privacy Policy
win71 places the highest priority on protecting your personal information. This policy provides a full description of how we collect, store, and use your data.
Introduction and Purpose
win71 ("we", "our", or "platform") operates a trusted online betting and casino platform for users in Bangladesh. We take the privacy and protection of our users' personal information very seriously.
This privacy policy ("policy") describes what types of information win71 collects, how that information is used, with whom it may be shared, and what steps we take to protect your data. By using any of win71's services, you will be considered to have agreed to the terms of this policy.
This policy applies to the win71 website, mobile platform, and all associated services. We reserve the right to update our privacy policy from time to time, and any changes will be published on this page as a new version with an updated date.
What Information We Collect
win71 collects various types of information for the purpose of providing its services. This information comes from two main sources — information you provide directly to us, and technical information collected automatically.
Personal Identity Information
Information you provide at registration — full name, date of birth, email address, mobile number, and payment account details.
Financial Transaction Information
Deposit and withdrawal amounts, payment method (bKash, Nagad, Rocket, Upay, bank transfer), transaction date and time, and transaction reference numbers.
Technical Information
IP address, browser type and version, operating system, device type, cookie data, and the time and duration of access to the platform.
Gaming Activity Information
Game play history, betting details, bonus receipt and usage records, and a log of your overall activity on the platform.
In addition, win71 may request additional documents (such as a copy of a national ID or passport) to verify your identity or to meet legal obligations. Such information is stored with the highest level of security.
Purpose of Data Use
win71 uses collected information only for the specific and lawful purposes listed below. We will never use your information beyond our stated purposes.
- Account Management: To handle registration, login, identity verification, and the security of your account.
- Service Delivery: To carry out core platform services including gameplay, deposits and withdrawals, bonus distribution, and VIP benefits.
- Customer Support: To resolve your questions and issues via 24/7 Bengali live chat and email.
- Security and Fraud Prevention: To detect and prevent unauthorized access, fraudulent transactions, and suspicious activity.
- Legal Compliance: To comply with applicable laws and regulations and to provide required information to regulatory authorities.
- Responsible Gaming: To monitor your gaming habits and provide responsible gaming tools and support.
- Platform Improvement: To analyze overall usage patterns in order to improve the user experience and develop new features and services.
- Communication: To keep you informed about important account updates, security alerts, and policy changes.
Data Storage and Protection
win71 uses industry-standard SSL encryption technology to protect your information. All data is stored on secure servers and multiple layers of protection are applied to prevent unauthorized access.
Your financial information, particularly payment method details, is stored with the highest level of security. We never store your complete payment card information on our own servers — that information is handled by the relevant payment provider (bKash, Nagad, Rocket, Upay, or a bank) under their own security arrangements.
Your account password is stored in hashed form, meaning even our staff cannot view it. We conduct regular security audits to protect your data and address any potential vulnerabilities.
win71 retains your information for as long as your account is active or as needed to provide services and meet legal obligations. Even after an account is closed, certain information may be retained for a specified period for specific legal reasons.
Security Measures
- 256-bit SSL Encryption
- Two-Factor Authentication (2FA)
- Firewall and Intrusion Detection
- Regular Security Audits
- Encrypted Data Storage
- Access Control Systems
Sharing Data with Third Parties
win71 does not sell, rent, or transfer your personal information to third parties without your permission. However, in specific circumstances, limited information may be shared with the following parties:
Payment Providers
Necessary financial information is shared with bKash, Nagad, Rocket, Upay, or the relevant bank to complete transactions.
Identity Verification Services
Limited information may be shared with approved verification services for age and identity checks.
Legal Authorities
Required information is provided in response to court orders, lawful legal processes, or valid requests from government agencies.
Fraud Prevention
Limited information may be shared with approved third-party service providers to prevent fraud and money laundering.
Game Providers
Necessary technical information may be shared with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, or Spribe for the purpose of operating games.
Business Transfers
In the event of a company merger or acquisition, your information may be transferred — but it will always remain subject to this privacy policy.
Whenever information is shared with third parties, we ensure that the party follows appropriate data protection agreements and uses the information only for the specified purpose.
Cookies and Tracking Technologies
The win71 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve the functionality of the website.
We use the following types of cookies:
Essential Cookies
These cookies are essential for the core functionality of the website — such as maintaining login sessions and ensuring security. Without these cookies, the platform will not work properly.
Performance Cookies
These cookies help us understand how users interact with the website. The data collected is anonymous and is used only to improve the platform experience.
Functional Cookies
These cookies remember your preferences (such as language selection) and create a more personalized experience for you. They are optional but improve the quality of the service.
Cookie Controls
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work properly.
Your Rights
As a win71 user, you have the following rights regarding your personal information. Contact us to exercise any of these rights.
Right to Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request the correction of any inaccurate information in your records.
Right to Erasure
In certain circumstances, you have the right to request the deletion of your information — however, this right may be limited where legal obligations apply.
Right to Object to Processing
You have the right to object to your information being processed for specific purposes.
Right to Data Portability
You have the right to receive your personal information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be temporarily restricted.
To exercise any of the above rights, please email [email protected] or contact our 24/7 live chat. We will aim to respond to your request within 30 days of receipt.
Responsible Gaming and Data Protection
win71 believes that data protection and responsible gaming are closely connected. We may use information about your gaming activity to identify potentially harmful gaming behavior and to provide the necessary support.
If you wish to take a self-imposed break or set limits, that option is available on our platform. To learn more about responsible gaming, visit our Responsible Gaming page.
Information collected and used for this purpose is solely for your well-being and is never used for marketing or sold to third parties.
Protection of Minors' Data
win71 is a platform for users aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that a minor has registered on our platform, that account will be closed immediately and all associated information will be deleted. We follow strict age verification procedures.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Policy Changes and Updates
win71 reserves the right to change or update this privacy policy from time to time. Any significant changes will be published on this page with an updated date.
For important changes, we will notify you at your registered email address or via a notification when you log in to the platform. Continued use of the platform after changes are made will be considered your acceptance of the updated policy.
We recommend that you visit this page regularly to stay informed about the latest version of the privacy policy.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our data protection team will review your request as soon as possible.
Contact Information
Email: [email protected]
Live Chat: 24/7 support available in Bengali
Response Time: Typically within 24 hours
When contacting us by email, please use the email address registered to your account and clearly state the subject of your request.
Related Policies
Also read win71's other important policies:
Your information is safe with us
Your privacy at win71 is always our first priority. We keep your information secure through SSL encryption and strict security measures.